Frequently Asked Questions
Everything you need to know about your Boden order.
How can I track my order?
Once your order has been dispatched, we will send you a confirmation email containing a tracking link so you can follow its journey to your doorstep.
What is your return policy?
We offer a 28-day return period for most items. Products must be in their original condition with all tags attached. Please use our online portal to generate a return label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these to your own body measurements for the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible payment options.
Are your clothes sustainably made?
We are committed to ethical fashion. We use sustainably sourced fabrics like organic cotton and recycled polyester, and we ensure fair working conditions across our entire supply chain.